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We read everything and usually reply within a working day.

Useful things to include: the key prefix (the ig_pk_XXXX part, never the whole key), the site making the call, and the cf-ray header from a failed response if you have one. That is usually enough to find the request in the logs without a back-and-forth.

Prefer email? [email protected]. For anything about your own data, the privacy policy says what we hold.